Quality System and Current Practices
March8
- Structural
- Channels of communication
- Information systems
- Physical environment
- Procedures and routines
- Systems of incentives
- Behavioral
- The qualities, meanings and feelings that habitually condition patterns of interaction within an organization
- Replication
- Sharing “best practices”, process improvement ideas between entities – plants, shifts, departments, locations
- Overcoming
- Not Invented Here
- We’re special
- We’ve already tried that
- Fear of appearing that you can’t solve your own problems
- Documentation
- The identification, documentation and dissemination of a better way
- When should a better way be standardized
- How do we update our documents
- How do we quickly and completely disseminate the new documentation so that it is implemented
- The identification, documentation and dissemination of a better way